Send inventory
Book an inbound shipment and send labelled or unlabelled stock to an FBS receiving facility.
Fulfilment operations by Sprint Couriers
Store. Pack.
Deliver. Grow.
Put your inventory inside a connected fulfilment operation—storage, live stock control, accurate pick-and-pack, Sprint delivery and managed returns.
Flexible storage Multi-channel orders Nationwide delivery
Live operations viewToday at a glance
Live
Orders in flow1,284 12.8% today
Ready to dispatch436 before cut-off
Order FBS-84392Picking · Zone B
8 itemsOrder FBS-84389Packed · Bay 04
ReadyOrder FBS-84371With Sprint Couriers
OutPick accuracy99.82%
Illustrative operational dashboard
Every handoff.
One traceable event.
One traceable event.
Built to fulfil across the Sprint ecosystem
ShopMallDirectGlobalWholesaleSeller Centre
How FBS worksFrom your supplier
From your supplier
to your customer.
FBS makes the physical journey as visible as the digital order—one operating chain from inbound appointment through customer outcome.
We receive & store
Teams inspect, register and allocate every accepted SKU to a controlled storage location.
Connect orders
Route orders from Sprint platforms, your storefront, ERP or supported external channels.
We fulfil
FBS picks, checks, packs, labels and hands each order to Sprint Couriers for delivery.
Track & improve
Monitor inventory, orders, returns, invoices and service performance from one portal.
One connected operationCapacity when you need it.
Capacity when you need it.
Control at every step.
Combine physical capability with the data, accountability and service management required to protect customer promises.
Real-timeinventory position
Warehousing
Flexible bin, shelf, pallet and controlled storage.
Inventory management
Live availability, movement and exception visibility.
Pick & pack
Scan-directed accuracy and packaging standards.
Sprint delivery
Connected dispatch, tracking, proof and COD events.
Returns
Inspection, grading, restock and disposition.
Multi-channel
One operation serving approved commerce channels.
Connected commerce
One fulfilment layer across every channel.
Synchronise inventory, route orders and return status to Sprint platforms and approved external systems.
FBSFulfilment core
Sprint ShopNative Sprint connection
Sprint MallNative Sprint connection
Sprint DirectNative Sprint connection
Sprint GlobalNative Sprint connection
Sprint WholesaleNative Sprint connection
Seller CentreNative Sprint connection
LogisticsOS EnterpriseNative Sprint connection
External commerce APIsSecure API gateway
Locations & coverageFulfil locally.
Fulfil locally.
Reach nationwide.
Position inventory inside a connected Sprint operation and coordinate delivery across Botswana’s commercial centres and supported national service points.
Primary fulfilment centred in Greater Gaborone Sprint Couriers nationwide delivery coordination Quoted regional and cross-border handoff
Explore coverage GaboronePrimary fulfilmentFrancistownNational routeMaunService pointPalapyeNational route
Fulfilment hub Service network
Operational performanceManaged against
Managed against
what matters.
Client service schedules convert these operating priorities into agreed measurement definitions and targets.
01≥99.5%Inventory accuracyIllustrative target
02≥99.7%Pick accuracyIllustrative target
03Same dayOrder releaseBefore agreed cut-off
04100%Event traceabilityScan-led chain
Transparent pricingPay for the space
Pay for the space
and work you use.
Start with clear charging components, then receive a tailored commercial quotation based on volume, complexity and service commitments.
Goods receipt, count and registration. Minimum booking charge applies.
Bin, shelf and pallet options matched to the inventory profile.
Most used
FulfilFrom P12.50/ first pickOrder processing and first item pick. Additional items priced separately.
Receipt, inspection, grading and merchant-directed disposition.
Indicative pricing only. Excludes VAT and is subject to eligibility, capacity, operating scope and a commercial quotation.View full framework
Client onboardingFrom first profile
From first profile
to first fulfilled order.
A controlled onboarding journey validates the stock, capacity, systems and service rules required for a dependable launch.
Start your application01
Submit profile
Start hereCompany, catalogue, inventory, order and channel data.
02
Design solution
Capacity, handling, integrations and service assumptions.
03
Approve terms
Commercial quotation, service schedule and launch plan.
04
Connect & receive
Configure systems, onboard SKUs and reconcile stock.
05
Go live
Release controlled orders and monitor early-life service.
{
"merchant_order": "MW-10482",
"channel": "sprint_shop",
"service": "nationwide_standard",
"items": [{
"sku": "BWG-492-A",
"quantity": 2
}]
} 201 Created · Inventory reserved
Technology & APIsConnect orders.
Connect orders.
Synchronise operations.
Integrate storefronts, marketplaces and enterprise systems using secure APIs, event webhooks or validated batch exchange.
Order, inventory and return APIs Real-time operational event webhooks Scoped credentials and audit events Native Sprint ecosystem connections
Frequently asked questions
Plan with clarity.
Start with the essentials, then let FBS assess the details of your operation.
Visit support centreFBS is designed for merchants, consumer brands, SMEs, institutional suppliers and enterprise clients. Final acceptance depends on product eligibility, operating fit, capacity, compliance and commercial assessment.